faq

WHAT IS YOUR RETURNS POLICY?

Do you want to return something? No problem! view our return information HERE

CAN YOU HELP ME WITH MY PROMO CODE?

You need to enter the code exactly as it was given to you, without any spaces. Type or copy and paste the code into the 'Discount code' box, on Checout page.

WHAT SHOULD I DO IF MY ORDER HASN'T BEEN DELIVERED YET?

Your estimated delivery date is in your Order Confirmation email – please allow until this date for your order to arrive. It's also worth checking if there are any local delays in your area.

You’ll be able to follow your order if it’s been sent with a trackable service. To check this, all you need to do is log into ‘My Account’ and view your order. If the status shows ‘Track This Order’, just click the link and you’ll be able to follow your parcel. If the status shows ‘Shipped’, your order has been sent with your local postal service and isn’t trackable.

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